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Terms & Conditions

Read the conditions of use of The Sock Butler website – it’s important.

Conditions of use of The Sock Butler website. Your access to and use of the Sock Butler website – this site – is subject to the following terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification.

(1) Introduction

These terms and conditions govern your use of www.thesockbutler.co.uk; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use www.thesockbutler.co.uk.

(2) Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

(3) Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:
(a) Republish material from www.thesockbutler.co.uk (including republication on another website);
(b) Sell, rent or otherwise sub-license material on www.thesockbutler.co.uk
(c) Reproduce, duplicate, copy or otherwise exploit material on www.thesockbutler.co.uk for a commercial purpose;
(d) Edit or otherwise modify any material on www.thesockbutler.co.uk;

(4) Limitations of liability

 The information on www.thesockbutler.co.uk is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on www.thesockbutler.co.uk is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on www.thesockbutler.co.uk is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill.

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with www.thesockbutler.co.uk, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

(5) Ordering from The Sock Butler

Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled your order per these instructions.

Non-acceptance of an order may be a result of one of the following:
- The product you ordered being unavailable from stock
- Our inability to obtain authorisation for your payment
- The identification of a pricing or product description error

Should we have taken payment prior to non-acceptance of your Order then we will refund you and aim to return your funds to you as soon as possible. Please allow 3-5 days for the bank to return funds to your account.

(6) Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password at our sole discretion or if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

(7) Comments

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use www.thesockbutler.co.uk in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website for any purposes related to marketing without our express consent.

You must not use our website to copy, publish or send mass mailings or spam.

We reserve the right to edit or remove any material posted upon our website.

In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.

(8) Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without The Sock Butler’s prior written consent.

(9) Variation

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

(10) Entire agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of www.thesockbutler.co.uk, and supersede all previous agreements in respect of your use of this website.

(11) Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Your statutory rights are not affected by these terms and conditions.

In the unlikely event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the EU’s Online Dispute Resolution Platform here.

(12) Registrations

Our company registration number is 02882757.

Our VAT number is GB 673 689 283.

(13) Our contact details

The full name of our company is Osan Limited T/A The Sock Butler.  We are registered in England & Wales under registration number 02882757.

Our registered address is:
Premier House, Second Avenue
Crewe Gates Industrial Estate

You can contact us via an email to info@thesockbutler.co.uk or click here.

Please note, our website is a UK site and therefore value added tax is included in the price.

Please note, on occasion we may ask you to re-order going through our 3D secure stage.

Offer Code Terms & Conditions

Use of discount codes is subject to the following terms & conditions:
- Promotional/discount codes may be subject to an expiry date
- Codes are only valid when redeemed directly at thesockbutler.co.uk
- One promotional/discount code cannot be used in conjunction with another

General Competition and Giveaway Terms & Conditions

- Entrants must be aged 18 and over, resident in the UK, and may not be employed by (or related to an employee of) the Ruia Group.
- Winner will be drawn at random from eligible entries and contacted accordingly.
- If the winner is not contactable, another winner will be drawn and contacted.
- Prize must be taken as offered and there is no cash or other alternative.
- The Sock Butler reserves the right to amend or withdraw the promotion in total or in part at any time in the event of technical issues beyond our control.
- No responsibility is accepted for any kind of failure that results in entries not being received or being delayed, or for any other issues of a similar nature that are beyond the reasonable control of The Sock Butler.
- Promoter's decision is final and no correspondence will be entered into.
- Entry implies acceptance of these terms and conditions.
- Entries that do not comply fully with these terms and conditions will be disqualified.
- Email addresses submitted for entry to competitions will be added to The Sock Butler email newsletter list. (We will not share your details with any third parties and you can unsubscribe from the list at any time.)

Social media competitions and giveaways

To enter, please follow the instructions specified in the original competition/giveaway post and take note of the end time and date.
Please note that competitions with only one prize available may run across more than one of our social media channels at the same time.